Royal College contributors and volunteers (such as committee members) who travel to activities like committee meetings, workshops and examinations, must use the Royal College Travel Service.
Royal College Travel Service
What is the Royal College Travel Service?
The Royal College Travel Service can help you make all your reservations for travel and lodging, from reservations to changes and cancelations.
We can help you with a variety of tasks
Charge your flight or train directly to the Royal College
Access our reserved hotel room blocks and rates
Book your flight and hotel at the same time
Apply your personal loyalty programs (e.g., Aeroplan, Starwood Preferred Guest, etc.) to your reservation(s)
Provide 24/7 travel support when travelling
How can I book travel through the Royal College?
The Royal College Travel Service offers online booking through Zii.
With Zii, you can book your own domestic, corporate travel at your own convenience and without the need to contact travel agents. Zii is configured to reflect the Royal College Travel Policy, discounts, preferences and benefits. It also consolidates all travel resources in one portal.
The Zii Platform integrates with our Duty of Care provider, and it connects to the Royal College’s official travel management company, Encore Travel.
Note:
- Online booking through Zii is available for domestic (within Canada) corporate travel only.
- International travellers may email Encore Travel or contact them by phone at 613-528-1716 to book their travel.
How do I use Zii?
You need to create a Zii account before you can book Royal College travel services. This is quick and easy to do. There are two steps to complete your Zii registration.
Create a Zii account
Create a Zii account by logging in with your Royal College ID or work email and completing your profile.
Add a payment method
Add a payment method, which is necessary to book hotels and/or car rentals. The Royal College reimburses these expenses after you submit a volunteer expense form. We pay for airfare and train tickets directly through Zii.
This video shows you how to log in and set up your account
Security checks
Credit card information is required to complete the Zii registration process and to subsequently book hotels and car rentals. Zii implementation was vetted by the Royal College’s cybersecurity team and our Security, Privacy, Records and Information Governance Committee.
Encore Travel abides by specific privacy processes and performs penetration tests on a regular basis to ensure Zii’s security.
How do I submit my expense forms?
All individuals traveling on behalf of the Royal College must submit their volunteer expense form and receipts for reimbursement to the Royal College committee coordinator responsible for sending out the notice of meeting.
How can I modify my trip after booking?
Once you have booked a trip through Zii, you need the assistance of an agent to modify it. You may contact an Encore agent by email or by phone at 647-313-9323.
Zii is not working for me. What do I do?
If you are having trouble using Zii, there are a few troubleshooting steps you can take.
- Ensure you are using the correct URL (royalcollege.ziitravel.com)
- Ensure you have previously created your profile. If you are a contributor (volunteer), your login credential is your Royal College ID.
- If you have a message related to the travel admin needing to approve your access, contact us (details below).
- If you can access Zii, you can speak to the Zii team using the chat function.
- Email the Encore Travel team.